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Case Studies |
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Our client needed a development partner who was highly proficient in Java Application Development and open source technologies; and one who had the experience necessary to build a secure SaaS platform capable of scaling to millions of users. This platform is a wealth management platform that features Document Management, Workflow, Third Party Data Integration and Rollup, Canned and Ad-hoc Reporting, and a fully supported API. Our client had been working with a pure offshore firm with mixed results. Initially they were drawn the attractive rate structure of a pure offshore vendor, but ran into issues in terms of the quality of the code they were getting, the pace of the team's progress, and the amount of time their Project Managers and Architects were spending on managing the vendor's resources. Alliance introduced best practices for Outsourced Product Development and Global Team Management, and assumed responsibility for a backlog of enhancements that were scheduled and prioritized for the existing platform. Working across a diverse set of stakeholders to facilitate consensus and buy-in, Alliance developed a Product Requirements Document, Use Cases, associated Technical Requirements Documents, and an Implementation Plan to describe the new features and provide a roadmap for the enhancements. This process helped organize the stakeholders and effectively set expectations as to what would be delivered. Within the first 30 days, Alliance had established a team, setup a light-weight process, delivered incremental functionality for the hosted web product, and set the bar for what was to come. As the confidence in our ability to deliver on predictable timelines and with predictable quality grew, our client turned to us for research and development as well as new development. Today we are their partner of choice, providing all outsourced engineering and QA services, allowing them to maintain a small tightly focused group of senior Technologists and Business owners. Don't take our word for it. Here is what their CTO had to say: "I wanted to take a minute to reflect on the accomplishments, some thoughts and opinions that I've gathered over the past year while working with the Alliance team. So, before I begin, I would like to share my background as it pertains to outsourcing vendors. While I was working for State Street Bank, I was personally involved the management, architecture, design, development and testing efforts with three India based consulting companies. The total number of resources peaked to about 300 people. Considering my background, I feel very comfortable giving this assessment. This project is one of the best examples of how successful outsourcing can be when you team up with the right resource. We truly believe that Alliance was the right resource for us. The Alliance team provided a consistent and repeatable process for delivering a quality product for each and every sprint. To add to this success, the documentation developed as part of this process has exceeded our expectations. Each document is extremely well written and provides clear understanding of what a successful software development process is. The last two items that I would like to comment on are the technologies and source code. It is very clear to me that the Alliance team is extremely knowledgeable of the technologies that were used to build our platform. In particular, there were two instances which I was extremely impressed with the team. The first case was how quickly the team was able to learn and support the legacy application that was developed by another vendor. The second instance was when we introduced a new Ajax based UI Framework and again the team exceeded my expectations. After spending countless hours reviewing the source code I would like to congratulate the software engineers and team leads for doing an outstanding job. It's clear in the source code that the team is extremely well discipline in the "Best Practices" of software development. So, in closing, I would like to personally thank the entire team for doing such and outstanding job and to their families for providing a great support structure. Great Job!!!" |
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