A major Oil & Gas producer launched a complex customer-facing B2B website that had significant performance problems leading to increased costs and lower revenue. The large outsourcing vendor that implemented the application was unable to identify root cause or provide resolutions to issues.
Alliance provided systems architecture strategy for availability, reliability, and recoverability and tactical recommendations that are in line to improve average transaction execution time by 75% and eliminate Top-10 performance issues. Long-term recommendations would provide lower cost maintenance and additional scalability benefits.
Business Challenge
- To understand complex customer-facing B2B website with integrations to numerous databases and backend systems
- To identify major causes of performance problems
- To eliminate slow responses, errors, and timeouts generated Customer complaints, dissatisfaction, and prevented substantial adoption – leading to increased costs and lower revenue
- To provide client with a website that matched original expectations
Alliance Approach
- Alliance executed a 6-week Application Performance Assessment with experienced senior engineers to identify the major causes of performance problems
- Implemented production application, network, and server performance monitoring
- Conducted load testing on the application
- Analyzed the Application code for performance and application maintenance issues
Business Value
- Tactical recommendations are designed to improve average transaction execution time by 75% and eliminate Top-10 performance issues
- Long-term recommendations are designed to provide lower cost maintenance and additional scalability benefits
- Provided systems architecture strategy for availability, reliability, and recoverability
- Expertise in application Performance Assessment, Application Architecture Analysis, Custom Application Development and Application Development services helped Alliance quickly analyse the problem and correct the situation
Contact Us
Contact Us today to speak to a Practice Leader who can discuss how Alliance's Application Maintenance and Support Services teams can help you.
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