Client is a global provider of engineered electronic components for thousands of consumer and industrial products; network solutions and systems for telecommunications and energy markets; undersea telecommunication systems; and specialty products. They design, manufacture and market products for customers in a broad array of industries including automotive; data communication systems and consumer electronics; telecommunications; aerospace, defense and marine; medical; alternative energy; and lighting.
The Business Situation
- Reduce application maintenance and support costs on the current JD Edwards implementation as they rollout SAP
- Allow client resources to focus on strategic initiatives
- Accelerate adoption of new technology
- Provide stability and flexibility
What Alliance Did
- Alliance JD Edwards Global AMO support for:
- Application development
- Technology Support
- Offered a combination of onsite and remote support to provide 24x7 coverage
Business Benefits
- Alliance Global AMO model saved the client 38% in the cost of JDE support
- Resource stability over the last 3 years
Key Characteristics
- Single Point of Contact
- Formal Service Level Agreements
- Fixed Monthly Cost
- Quarterly Reviews – sourcing levels
- Significant Cost Savings
Contact Us
Contact Us today to speak to a Practice Leader who can discuss how Alliance's Application Development Services teams proficient in .NET application development, Java application development, and open source technologies can help you .
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