A leading manufacturer and service provider of aerospace, automotive and home products was developing a commercial product to improve airline operations management through various cross-functional measures. Alliance worked at various levels and saved the client $1 million per year in development costs and another $30 million in the first full year of system operation in operational savings.
Business Challenge
- To develop a commercial product to improve airline operations by
- Improving recovery time from operating problems
- Optimising utilization of human and capital resources
- Providing workflow/process application for airline site operations
- Improving communication across multiple platforms (Browser, wireless handheld, voice recognition, etc.)
- Providing MIS and operating data for analysis
- Alliance RightLine Approach
- Alliance developed client product requirements
- A J2EE product review and recommendation followed
- Comprehensive system requirements, specifications and Data Architecture were laid down
- Detailed system use cases, UML and object architecture diagrams were used
- Studied and understood pilot customers experience to refine functionality and implementation strategy
Business Value
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