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Hybrid Delivery Model – Strategically distributed teams working towards one goal

Once outsourcing emerged as a way of conducting business, the costs involved have been a dominant driving force in the decision making process. Customer requirements challenged the outsourcing service providers as they evolved their service offerings through onshore, nearshore, offshore and onsite delivery models. To address their client’s hesitance to outsource, the service providers evolved their delivery models. A hybrid model emerged that combined the talents of onshore, offshore and onsite delivery.

Transitioning in outsourcing engagements – Don’t fail to see the risks!

A transitioning program lays the stage for the setup and mobilization of an outsourcing engagement. It is during this stage that the outsource service provider is trying to get up to speed on its customers processes, infrastructure, and applications in order to provide the contracted services.The effectiveness of a transitioning program determines the successful delivery of the services engaged for the outsourcing value it generates. It provides significant inputs for shaping up the project plan and solution design.