Mobile Device Testing and Level 3 Support
The unpaid claims of a large US insurance company under liquidation were needed to be identified by the state’s insurance department that collect all information related to claims and analyse the same. Alliance securely searched across 18 TB of data and provided data that received millions of dollars in unpaid claims, reduced time for cases under litigation and kept costs and times under control.
Assessment of Software Acquisition
Business Challenge
- To acquire larger clients like T-Mobile, AT&T, and Verizon. It had recently acquired a mobile data backup software company
- Skeleton client engineering team not able to handle the increase in the number of devices to be supported resulting from new carrier deals
- Increase in defect visibility and service level impact
- Customer contracts in threat due to bad service levels
Approach
A large provider of insurance on mobile devices needed to develop applications for payment solutions to be built on its home grown Service Broker development platform.
Alliance Global services helped them develop payment solutions through a totally offshore driven team with a project manager reporting directly to client and an onsite manager.
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