eCommerce Product Testing
Alliance was approached by a major management and marketing company that caters to a diverse industry. This client offers eCommerce platforms to its own clients for buying decisions.
BUSINESS CHALLENGE
- The eCommerce platforms need constant testing to ensure that they are performing as per business requirements
- Requirements continue to evolve until the UAT phase of the release due to the dynamic business nature of the client
- eCommerce application of the client is a single portal for selling different types of products and service offerings
- Major increase of daily transactions from 40K to 150K+
- Collaborate and lead end-to-end testing with other external application teams, third party services and vendors
- Adherence to the SOX compliance process
ALLIANCE APPROACH
- Implement Agile Methodology with a 6 week sprint cycle
- Implement ambiguity testing on requirements with the onsite BA for complete and testable requirements
- Design test scenarios for functional and integration testing with external/third party application
- Automated test execution for sanity testing enabling the team to have more time for testing new features
- Complete visibility to the client into the testing process and progress for each release using Quality Center
BUSINESS VALUE
- Enhanced customer experience
- Successful release of application for last 2+ years without major defects
- Successfully handled increase in daily revenue form 100K to 400K with total revenue from the eCommerce application to $119 million on a single platform
- Automated testing reduced regression cycle time from 240 hours to 40 hours 30% maintenance cost reduction annually
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